Your Mailpool Wallet lets you pre-load a balance for domain purchases. This article covers how to top up your Wallet, view your transactions, and check transaction status.
Top up your Wallet balance
From your Mailpool dashboard, click "Settings" in the left-side menu.
Under the "Workspace" section, click "Wallet".
Click “Balance Replenishment”.
In the pop-up, enter the amount you want to add and click “Add Balance”.
The amount will be charged to your payment method on file, and your new balance will appear on the Wallet page.
View Wallet Transactions
Go to “Settings” and select “Wallet”.
At the top of the page, you’ll see a summary of your account:
Total Transactions: the number of transactions on your Wallet
Total Top-ups: the total amount added to your Wallet
Total Debits: the total amount spent on domains
Balance: your available funds
Scroll down to see your transaction list. Each transaction shows:
Date: when the transaction was made
Description: details of the transaction, such as the domain purchased or the top-up made
Type: Top-up for funds added, or Debit for funds used
Category: Top-up or Charge
Amount: the amount added (+) or deducted (-)
Status: the current status of the transaction
To find a specific transaction, type a keyword such as a domain name in the “Search” bar.
To download your transaction history, click “Export”.
To see the latest updates, click “Refresh”.
Understand Transaction Status
Success: The transaction is complete. Your balance has been updated.
Pending: The transaction is still being processed.
Failed: The transaction didn’t go through. Please check your payment method on file and try again.
Important Note: Wallet funds can only be used to purchase domains.